Welcome! At Leika Travel, we prioritize customer satisfaction and transparency. If you are not satisfied with the product or service you have purchased, you have the right to exercise your right of withdrawal.
What is the Right of Withdrawal?
The right of withdrawal is the buyer's right to return or cancel the product or service within a certain period after the purchase under certain conditions. This right allows the consumer to reconsider their purchase decision and return the product or service without stating a reason.
Period and Conditions of the Right of Withdrawal:
To exercise your right of withdrawal, you just need to contact us within a certain period (3 days) starting from the date you received the product or service. The withdrawal period may vary depending on the type of product or service, so please review the documents provided during the purchase process.
To return the product or service, you can apply to Leika Travel or contact customer services.
Conditions for Withdrawal:
To exercise your right of withdrawal, it is required to return the documents received during the reservation. You can expedite the return process by following the instructions provided to initiate the return.
Refund and Return Amount:
When your right of withdrawal is exercised, a refund will be made to you within [Specified Period] following the return of the service to you. The refund process may vary depending on the payment method.
Customer Services:
If you have any questions or need assistance with the withdrawal process, our customer services team will be happy to help.
Unforgettable Tour Experience:
At Leika Travel, we prioritize customer satisfaction and aim to provide you with the best travel experience. In the event of exercising your right of withdrawal, we look forward to receiving your feedback to improve our services and can't wait to welcome you again.
Thank you!
Leika Travel
